Delivered
A full-service Ontario law firm, 13 lawyers, 10 practice areas
Launch-ready build in 48 hours from kickoff.
June 2026
- The problem
- Template site no prospect trusted; staff could not edit content.
True North · Managed Compass · Follows a build
Keep the fix working. And measured.
Managed Compass keeps what Compass built for you running well: monitoring, weekly tuning, a monthly written review with a live dashboard, named response times, and advisory hours with Bobby. One bill. A plan follows a build and is never sold cold.
// Quick answer
Managed Compass is the monthly plan from Compass AI Group that keeps a Compass build working and measured: monitoring, weekly tuning, a monthly written review with a live dashboard, named response times, and advisory hours. Three plans: Foundation ($500 CAD per month, one live system, 1 advisory hour), Operator ($1,200 CAD per month, two or three systems, 3 advisory hours), and Operator+ ($2,500 CAD per month, four or more systems or an active growth program, 6 advisory hours). Hosting, telephony, and model usage are line items at cost. A plan follows a build and is never sold cold. Cancel any month with 30 days notice.
// Three plans
Pick the plan that fits what you have live.
Foundation keeps one system working well. Operator fits a firm with two or three systems live. Operator+ is for firms running a full growth program.
Foundation
$500
/ month CAD
One live system: a site, a receptionist, or a single workflow.
// Included
- One live system monitored around the clock, with incident response
- Hosting, DNS, SSL, email routing, and backups as line items on one bill
- Security patches and dependency updates
- A weekly tuning pass on the system we built
- A monthly written review with a live dashboard
- One advisory hour a month with Bobby
- Advisory hours
- 1 per month
- Response time
- Email response within one business day
Most picked
Operator
$1,200
/ month CAD
Two or three systems running together, with the growth side measured monthly.
// Included
- Everything in Foundation, across up to three live systems
- Weekly tuning on every system, including receptionist scripts and search content
- A monthly written review with a live dashboard and a 30-minute call
- Small fixes and content updates inside the plan
- A monthly search and AI-citation report
- Three advisory hours a month with Bobby
- Advisory hours
- 3 per month
- Response time
- Same-business-day email response
Operator+
$2,500
/ month CAD
Four or more systems, or an active content, search, and paid-media program.
// Included
- Everything in Operator, across all live systems
- Weekly tuning plus a monthly improvement sprint on the biggest bottleneck
- Content and social program managed inside the plan
- A monthly written review with a live dashboard and a 45-minute call
- A quarterly process review against your Bearings Report
- Six advisory hours a month with Bobby
- Advisory hours
- 6 per month
- Response time
- First response within four business hours
// Line items, billed at cost
- Hosting and infrastructure (edge hosting, DNS, SSL, email routing, backups) billed at cost as a line item
- Voice, telephony, and model usage for a receptionist or workflow billed at cost as a line item
- Ad spend paid by you directly to Google and Meta in accounts you own
// How a plan works
Honest mechanics. No surprise invoices.
Here is how Compass runs a plan, in plain English.
01
A plan follows a build
Managed Compass is never sold cold. It starts after a Compass build or a Bearings Report, when there is something live to keep working and a baseline to measure against.
02
Weekly tuning, monthly review
Every week the system is checked and tuned. Every month you get a written review and a live dashboard: what ran, what it cost, what changed, what is next.
03
Advisory hours on every plan
Time with Bobby each month to use on whatever is leaking: a process question, a hire, a vendor, the next fix. One, three, or six hours by plan.
04
Cancel any month with 30 days notice
No multi-year lock-in. Code, content, accounts, and credentials are handed off cleanly. What you commissioned stays yours.
// What sets it apart
One operator. Skin in the game.
Same person who scoped the original engagement, built the system, and knows your business is the one keeping it running. The handoff penalty most agencies impose does not happen here.
No surprise bills
The plan is the bill. Passthrough costs appear as line items at cost. New builds are quoted in writing before work starts.
The operator who built it keeps it
No hand-off to an account manager who has to learn your system before they can help.
Canadian-resident infrastructure
Everything stays on Canadian-residency hosting by default. Compliance does not slip once the plan starts.
Incidents handled before you see them
Monitoring alerts come to us. If something breaks at 3am, you find out in the morning from the resolved-incident note.
// How it starts
Bearings first. Then the fix.
Every service on this site starts the same way, so you never pay for a build before the problem is measured.
01
A free 30-minute Bearings call
Two operators talking about your business. Where the time goes, what it costs, and whether this service is even the right fix.
02
Charting: a fixed scope in writing
Fixed scope, fixed price, fixed timeline before any work starts. If a Bearings Report should come first, we say so.
03
Heading: build with weekly reviews
You see the work every week. True North measures the result against the baseline we recorded at the start.
// One example
Law firm
A 13-lawyer firm after launch
The site went live in 48 hours from kickoff and onto an Operator plan: weekly checks, staff content edits done for them, the qualified-inquiry form monitored, and a monthly review with the partners on what the site is producing.
// Proof
What changed for real businesses.
Plan questions, answered plainly.
Why does Managed Compass exist?
Because the fix has to keep working after launch. Without a plan every small change becomes a quote-and-invoice loop and nobody is watching the numbers. With a plan the small work just gets done, the system is tuned weekly, and you get a written review every month.
How is this different from paying for hosting?
Hosting keeps the lights on. Managed Compass adds the operator: monitoring, weekly tuning, content updates, a monthly written review with a live dashboard, and advisory hours. Hosting and infrastructure appear on the invoice as a line item at cost.
Can I start on Foundation and move up later?
Yes. Start on the plan that matches what you have live and adjust at the monthly review. Ship a second system or start a growth program, move up. Seasonality hits, move down.
What does Compass publish prices for?
We publish prices for Managed Compass plans: Foundation $500, Operator $1,200, Operator+ $2,500 CAD per month. Everything else is scoped in Charting after your Bearings call, and you get a fixed scope, fixed price, and fixed timeline in writing before any work starts.
Is a plan required after a build?
No. Every Compass build is yours, and you can hand it to any developer to maintain. The plan exists for owners who want the person who built the system to keep it working. It follows a build; it is never sold on its own.
// One predictable monthly invoice
Stop quoting every small change. Get back to running the business.
You should not have to think about the systems that run your business. They run, they are tuned, they are measured, and when something needs fixing it happens without a quote-and-approve loop for every line.
30+ years operatingLean Six Sigma Black BeltCertified Project ManagerToronto, CA
Plot Your
Course.
A free 30-minute Bearings call. Two operators talking about your business. No deck. No pitch. An honest read on what to fix first, and whether AI belongs in it.