Compass AI Group is an operations and growth consultancy in Toronto for Canadian owner-operators with roughly 5 to 50 employees. Led by a Lean Six Sigma Black Belt with thirty years running operations, it starts every engagement with a Bearings Report that maps the process and ranks what to fix, then builds the fix: process, website, search, paid media, or an AI workflow. Free 30-minute Bearings call first.
Something in your business is leaking time or money. Thirty years inside multinationals, a Lean Six Sigma Black Belt, and a project-management ticket taught Bobby Atwal how to find the leak in two weeks, not two quarters. Then Compass builds the fix and can keep running it.
Reputation on the street, invisible online, phone to voicemail after five.
Intake by hand, conflict checks by hand, partners doing first reads.
Quotes take days, dispatch by text, the phone rings on the job site.
Proposals lost to bandwidth, review that depends on one senior person.
Sunday leads answered Tuesday, three hours per listing, a database gone quiet.
The desk competes with the class, members drift after month three.
Ten business days. A process map of the workflow that hurts most, an audit of the software you are paying for, three to five ranked opportunities with hours and dollars attached, a 90-day plan, and a recorded walkthrough. The fix might be a process change, a tool, a website, an ad account, or an AI workflow. About one in six Bearings Reports says: do nothing yet.
Find the leak before you pick the tool. A free call, then a paid report that maps the process and ranks what to fix.
Everything between a prospect and a signed customer: the phone, the follow-up, the search results, the ads, the website.
The work nobody sees: hand-offs between tools, data typed twice, documents that live in six places.
Keep what we built running, tuned, and measured, with an operator on call.
A senior operator at your table a few hours a week, without the full-time salary.
Google clicks 8 → 124 a month (+1,450%); impressions 120 → 12,900; #1 organic and #1 on Maps for the neighbourhood term. One Friday afternoon the receptionist triaged two genuine emergencies and booked three surgical patients.
30 days
Launch-ready build in 48 hours from kickoff.
June 2026
Some owners want the diagnosis and the build, then want someone senior to keep the operation honest. The Fractional Operations Lead, what many firms call a fractional COO, is Bobby in your business two to four hours a week or half a day a week, three months minimum, offered after a Bearings Report or a first build. No public price. Scoped in writing before it starts.
An operations consultant finds where a business is losing time or money and fixes the process behind it. At Compass AI Group that starts with a Bearings Report: a process map of the workflow that hurts most, a software-spend audit, three to five ranked fixes with hours and dollars attached, and a 90-day plan. The fix might be a process change, a website, an ad account, or an AI workflow. About one in six reports says: do nothing yet.
Six questions. Who specifically does the work? Will you map my process before recommending anything? Are you building it or reselling someone else's software? What metric will improve, by how much, and by when? How do you handle PIPEDA and the rules of my profession? What does a small engagement cost versus a large one? A firm that cannot answer these in plain English is not ready to do the work.
We publish prices for Managed Compass plans: Foundation $500, Operator $1,200, Operator+ $2,500 CAD per month. Everything else is scoped in Charting after your Bearings call, and you get a fixed scope, fixed price, and fixed timeline in writing before any work starts.
Yes. Compass works with businesses across the Greater Toronto Area including Mississauga, Brampton, Etobicoke, Scarborough, North York, Markham, Vaughan, Oakville, Hamilton, and Oshawa, and with owner-operators anywhere in Canada. Most engagements run remotely with in-person meetings for GTA clients when it helps.
A Bearings Report is delivered in ten business days. Fixed-scope builds ship in weeks, not quarters, and every week of a build ends with something you can see. Longer than six months on a first engagement usually means the scope was wrong.
Yes. Every build uses Canadian data residency by default, explicit consent for any automated processing, and a record of every automated decision. Law-firm work is scoped to Law Society of Ontario standards, real estate to RECO rules, and clinic work to PHIPA obligations case by case.
A fractional COO is a senior operator who runs your operations part-time instead of joining payroll. Compass offers this as the Fractional Operations Lead: advisory at two to four hours a week or hands-on at half a day a week, three-month minimum, offered after a Bearings Report or a first build. It is for owners who want the process fixed and kept fixed without hiring a full-time executive.
30+ years operatingLean Six Sigma Black BeltCertified Project ManagerToronto, CA
A free 30-minute Bearings call. Two operators talking about your business. No deck. No pitch. An honest read on what to fix first, and whether AI belongs in it.